customer service - midland optical lens laboratory

Midland Optical’s Customer Service Department is here to help you run your practice smoothly and efficiently. Most of our Customer Service Consultants are ABO Certified and can help you with:

• Professional Optical Lens Recommendations
• Specialty Jobs
• Custom Fits
• Custom Prescriptions
• Insurance Program Assistance
• Job Status Information

Our Customer Service Consultants stay informed on the latest developments and trends in the optical and eye care industry and can serve as your resource on new product availability.

insurance program assistance
To handle all your insurance program work, we have Customer Service Consultants who specialize in processing all of our contract insurance program work including:

• VSP
• VBA
• VCP

Contact Mandi Marrah ( extension 636) or Mary Wimbley ( extension 606) for any questions you may have on insurance program jobs.

meet our customer service consultants
(photos, extensions, email, etc.)

This is just one of the many reasons our customers keep coming back. In fact, Midland Optical has a customer loyalty rating higher than most optical labs in the country. Learn more about our competitive advantage and why eye care professionals choose us. Call our friendly staff at 800.325.3176 or 314.533.2020 or contact us online and see first hand how, at Midland Optical, we do more.